Piano Tuning, Servicing & Repairs

Piano Tuning

    Moonlight Pianos' qualified experts can tune any type of piano, from a standard cost of £50.


    Raising to concert pitch (A440) for a piano that needs or hasn't been tuned for a  long time - the cost can be from £60 to £70. Subsequent fine tunings start at a rate of £50 if regularly re-booking

    Please contact: 01932 336672  Mobile: 07792 204265

    Most musical instruments need to be tuned before use but fortunately, you only need to tune a piano a few times a year. We would recommend at least twice a year, depending on your usage.

Why do you need to tune your piano?

  • To ensure your piano is ready to use at any time.
  • Regular tuning is good for your instrument.
  • Changes in weather (temperature, humidity etc.) can cause your instrument to be out of tune

Moonlight Pianos' piano tuners are qualified members of the Piano Tuners Association, so you can be confident that your piano is in good hands.

Piano Repairs

If your piano has been damaged, broken or if you have encountered any other problems, we can fix it either at your home or back at our workshop.
(Note: Workshop repairs will incur a transportation cost).


When your instrument has been used for an extended period of time, the internal system can change due to the elasticity of the wood or the centre pins becoming rusty etc.

This can cause the whole system to fail to operate normally and can happen to brand new pianos as well as older pianos.

You will notice this effect immediately when you play the piano, as it will affect the quality of the sound. If the problem is not corrected, the damage might be irreversible, causing the loss of a valuable and treasured instrument.

We can carry out regular servicing to avoid this happening, preserving your investment in your piano.


Over time, the sledge/hammer inside the piano can become worn out, which affects the quality of sound and the feel when pressing the keys. This is because the distance from the sledge to the string has been changed from the manufacturer's original distance.

Refacing helps flatten out/change the sledge to bring the sound back to normal. After refacing, our experts will also adjust the distance between the sledge and the string so that it returns to the manufacturer's original specification.


Revoice helps to change the nature of the sound to your own personal preference. A hard sledge makes a solid, energetic sound, whereas a soft ledge makes a soft, warm sweeter sound.


For a better sound quality, as well as aesthetically for grand pianos,we can change all, part or a single “dead” string to ensure the strings provide the best quality sound.

Change castors

Most pianos have wheels to make it easier to move from one place to another. However, some pianos have metal wheels that can damage your flooring when they are moved. Additionally, older pianos have rusty wheels that no longer move or are broken. We can change those wheels for you to rubber or plastic ones that help reduce the damage of metal wheels, whilst making it easier for you to move your instrument around your property.

Fitting A frame and bracket castors

With pianos that are used in public places such as conference halls, churches, schools, clubs, theatres, etc., the instruments will be moved constantly from one place to another. This constant moving across uneven surfaces can cause damage to the piano’s wheels, or possibly even break the leg of a grand piano. A solution to this problem is to attach a safety bracket castors to an upright piano or an A frame to a grand piano.

Fitting a safety bracket castors

The upright piano will be put on castors, which will protect the instrument. The weight of the piano is distributed evenly throughout the inside, making it difficult to topple and easier to move around.

Fitting an A frame

The three wheels of the grand piano will be attached to an A frame. The frame also has rubber/plastic wheels so when the instrument is moved, it’s the wheels of the frame that do the work, not the wheels of the piano. Additionally, the three legs of the piano will be fixed to the frame, avoiding any risk of damage to the legs.

We always have safety bracket castors and A frames ready to transport your piano.


If, for any reason, your piano’s case has been scratched or has faded in colour due to direct heat etc, we can repair or even re-vanish it.


We can also help you to move your piano from one room to another or when you move house. If you no longer require your piano, we would be happy to take it off your hands at a reasonable price.

Dinh Ngo is a member of the Pianoforte Tuners' Association
  • I was extremely impressed with Moonlight Pianos. Not only were they were very accommodating when I needed to change the date of my appointment at short notice, but they tuned my piano brilliantly (it has been given a new lease of life!) and at a very reasonable cost. I would thoroughly recommend them.
    Rachel - Bethersden, Kent.
  • Dinh Ngo has tuned my piano and I found him to be very thorough and diligent and his prices competitive. I was most impressed with the service he gave, as not only did he tune my piano but also offered to mend the music stand, which has been broken for some time! I wish Dinh much success in his enterprise and would thoroughly recommend him to anyone who has a piano that...
    Pam Lunn - Piano Teacher, Woking
  • “Dinh has brought back to life our baby grand piano. He has taken it from a rather out of tune and slightly dilapidated instrument, to one that sounds and feels fantastic. This was entirely due to his hard work and diligence. I am so happy with the result. I feel I got extremely good value for money and would use him and Moonlight Pianos again in an instant. Five...
    DAVE PIPER - Hampton – Great London
  • We have a 45 year old piano, bought new when I started to play, and one by one the bass strings were breaking. Now my children were playing it to Grade 6, I didn't want to throw it away. We found Mr Ngo's services excellent and he provided a very reasonable quote to replace the bass section strings.
    Peter Walmsley, Lightwater-Surrey
  • 2. Mr Dinh Ngo brought back to life a barely playable 1880s STEINWAY & SON grand. The work involved: Replacing all the hammer heads (over the years the string had worn grooves into them), Servicing the action (replacement of felts, centre pins, springs etc as necessary), Polishing the ivory keys so that they are now clean and of a uniform colour,-Thoroughly cleaning the...
    DEIRDRE WADDINGTON(2) (B.Arch,RIBA ARCHITECT) Ivy Mill Lane, Godstone, Surrey
  • 1. Mr. Dinh Ngo has reconditioned my 1930s John Broadwood & Son upright by: -Replacing the hardened dampers; -Softening the hammer heads and carrying out sundry small repairs. I have been very please with the result.
    DEIRDRE WADDINGTON (B.Arch,RIBA ARCHITECT) Ivy Mill Lane, Godstone, Surrey
  • Thank you so much for tuning our piano yesterday. I played it when I came home from work and it was a pleasure. You did an excellent job. We look forward to seeing you next time and will be happy to recommend you to our friends for piano tuning.
    Jill Hollingbery - New Malden
  • Mr. Dinh Ngo came to our rescue. He carefully explained in detail what needed to be done. He gave advice on how to restore the woodwork and clean out the inside, while he took away the action part from inside to mend the worn-out dampers, ribbons and leather pieces, etc... I have been very pleased with his conscientious service and his attention to detail.
    Cecilia Cameron - Redhill, Surrey